Link sample roaster

• Brush off any loose chaff. Wipe the outside of the roaster with a damp non-abrasive cloth. There will be a build-up of coffee oils in the roast chamber over time. We recommend that you do not clean the roast chamber, but a dry cloth can be used if desired.
• IMPORTANT: You need to be particularly careful not to touch the sensitive tip of the temperature probe that sticks into the roast chamber part way down. Do not clean the tip of the probe
• For regular cleaning of the inside of the inner glass of the chaff collector, use a paper towel. For a deep clean, disassemble the chaff collector and soak the glass in a solution of a suitable cleaner such as PulyTM Caff detergent, CafettoTM Espresso Clean, Simple GreenTM or other non-caustic, non-abrasive cleaner. Reassemble the chaff collector before use.

• To find out more about care and maintenance, please refer to the QRcode in your owner's manual.

Using this form, lodge a ticket with the Nucleus Coffee Tools team for technical support, advice and help. Before doing so:

• If you have not read the LINK manual, we please ask that you do so before lodging a support request.
• You can also speak to our virtual assistant, Marv, to see whether he can help with your issue(s). Click the chat icon at the bottom right of the page to start the chat, or click here.
• We also recommend that you use the below FAQs and aforementioned training resources to resolve any issues before submitting a request for support.

BEFORE FIRST USE TESTING

• Remove all packaging, including the interior packaging around the chimney inside the chaff collector.

Go to the Nucleus Coffee Tools website and activate your warranty.

• Please read ‘The basics’ section below and familiarize yourself with the ‘Safety’ section above.
• Download both (i) the LINK App by Nucleus Coffee Tools, and (ii) the LINK Studio pro logging software to your computer desktop, via the Nucleus Coffee Tools website.
• Install latest firmware from the Nucleus Coffee Tools website or LINK Studio.
• Familiarise yourself with the features and terminology of the roaster, via information on the Nucleus Coffee Tools website. 

SOME SAFETY INSTRUCTIONS (all instructions can be found in your owner's manual)

• Use only with adequate ventilation, preferably close to a kitchen extractor fan.
• Use at least 100mm away from walls and 150mm away from curtains measured horizontally.
• Make sure that nothing blocks the air inlet (under the base) or outlet (at the top) when the appliance is in use. Slowing the air down will cause it to heat faster. It will ruin a batch of coffee if the safety systems shut it down midroast, and if the air is completely blocked it could damage the appliance or start a fire.
• Keep the area around the appliance free of spilled chaff and other loose material that could be sucked into the roaster during operation.
• Remain in the vicinity while the appliance is running.